The Rush Group

Capacity Building

Building staff and volunteer teams who give priority to the needs of the client is hard work.  Transforming an organization to a consistent outcome-driven focus takes ideas, communication, trust and discipline.  Transformation requires becoming a learning organization.

The Rush Group offers training in a variety of topic areas and can develop custom training as needed.  Dynamic presentations include:

• What business are you in? 
• Implementing an outcomes framework
• Communicating results
• Turning donors to investors
• Defining success
• Who are your customers?
• Using outcome information to build support
• Coaching empowered staff
• Facilitating collaboration
• Program outcomes and community outcomes
• Cultural competency in service delivery
• Servant leadership and conflict management
• Reducing stress and building trust in teams
• Observing boundaries when working with clients
• Avoiding burnout

What Can Happen 

"The only thing that comes to mind is to say thank you.  Thank you for giving me this opportunity.  Thank you for being a mentor.  Thank you for showing me something I never knew existed.  You have had more impact on my professional career that you'll ever know."

                   Former staff member

"I didn't think I would ever say this, but this outcome stuff you have been teaching us is starting to make sense to me and my staff."

                   Agency Director